Terms & Conditions
This is the CPRA Ltd Members website. Your use of this website is subject to the following terms and conditions, which you are deemed to accept each time you use the website:
Information on this Site
Whilst we make every effort to ensure that the information on this site is accurate and complete, some information is supplied to us by third parties, and we are not able to check the accuracy or completeness of that information. We do not accept any liability arising from any inaccuracy or omission in any of the information on this site or any liability in respect of information on this site supplied by you, any other site user or any other person.
Links to other Sites
On this site you will be offered links to other sites which we hope will be of interest to you. We do not accept any responsibility for or liability in respect of the content of those sites, the owners of which do not necessarily have any connection, commercial or otherwise, with us. Using links to gain access to such sites is entirely at your own risk.
Your Use of this Site
You may only use this Site for lawful purposes. You must not under any circumstances seek to undermine the security of the Site or any information submitted to or available through it. In particular, but without limitation, you must not seek to access, alter or delete any information to which you do not have authorised access, seek to overload the system via spamming or flooding, take any action or use any device, routine or software to crash, delay, damage or otherwise interfere with the operation of this Site or attempt to decipher, disassemble or modify any of the software, coding or information comprised in the Site. You are solely responsible for any information submitted by you to this site. You are responsible for ensuring that all information supplied by you is true, accurate, up-to-date and not misleading or likely to mislead or deceive and that it is not discriminatory, obscene, offensive, defamatory or otherwise illegal, unlawful or in breach of any applicable legislation, regulations, guidelines or codes of practice or the copyright, trademark or other intellectual property rights of any person in any jurisdiction.
Security and Passwords
In order to use the Services available through this site you must sign in when you visit the site by using a user-name and password. You are solely responsible for the security and proper use of your password, which should be kept confidential at all times and not disclosed to any other person. You must notify us immediately if you believe that your password is known to someone else or if it may be used in an unauthorised way. We accept no liability for any unauthorised or improper use or disclosure of any password.
Liability
We accept no liability for any loss (whether direct or indirect, for loss of business, revenue or profits, wasted expenditure, corruption or destruction of data or for any other indirect or consequential loss whatsoever) arising from your use of the site, and we hereby exclude any such liability, whether in contract, tort (including for negligence) or otherwise. We hereby exclude all representations, warranties and conditions relating to this website and your use of it to the maximum extent permitted by law.
You must notify us immediately if anyone makes or threatens to make any claim against you relating to your use of this site.
Changes to Terms and Conditions and Invalidity
These website terms and conditions may be changed by us at any time. You will be deemed to accept the terms and conditions (as amended) when you next use this site following any amendment. If any provision of these terms and conditions is held to be invalid by a court of competent jurisdiction, such invalidity shall not affect the validity of the remaining provisions, which shall remain in full force and effect.
General Data Protection Regulation
Privacy Notice
CPRA is a limited company residents association not linked with any other company or with any business organisation and not conducting any business or commercial activities. This privacy notice states the legal basis for CPRA to hold and use information about you and explains how we use any personal information we collect about you when you agree to become a member of CPRA, which you can do by paying the subscription.
We collect and use information about you on the legal basis that doing so is within the purposes of our legitimate interests which do not infringe your interests and rights, and we comply with data protection laws.
What information do we collect about you?
When you agree to become a member of CPRA we ask for your first names, surname, postal address, email address(es), land-line (and if you wish mobile) phone numbers plus (if you wish) names of family members living with you at the same address.
How do we use the information about you?
The sort of things we will tell you about are; events taking place, unwelcome activities (e.g.theft and attempted theft from homes, gardens and out-buildings and suspicious people seen in the area), requests to help find lost property, activities organised by the Cricket and Tennis clubs, Planning Applications and building work in which we think you may have an interest or about trees on or near your property.
We will not share your information with anyone for marketing or any other purpose except as required by law or for fraud prevention.
We will keep your personal information until we learn that you no longer live on Chelsfield Park Estate or, if non-resident, until you cease to represent a sports club on the Management Council.
We will keep information relating to building works and removal of trees on your property indefinitely.
Access to your information and correction.
You have the right to request a copy of the information we hold about you. If you would like a copy of some or all your information please email or write to us c/o the Secretary at the address given at the end of this notice.
We want to make sure that your personal information is accurate and up to date. Please ask us to correct or remove any information you think is inaccurate.
The right to request erasure (also known as the right to be forgotten).
You have the right to ask for the deletion or removal of personal information where there is no compelling reason for it to be kept but, if the purposes for which the information was collected still exist, CPRA will be entitled to keep the information. Any request for erasure should be sent to the Secretary as below.
The right to complain.
If you are concerned about the way CPRA deals with your personal information you have the right to complain to the Information Commissioners Office. You can contact them by calling 0303 123 1113 or go online to ico.org.uk.
Changes to this notice.
We review this notice from time to time and updates will be put on our website www.cpra.co.uk
How to contact CPRA
Please contact us if you have any question(s) about this notice or the information we hold about you by writing to the Secretary
◦ by email via our contact form
◦ or by post to 10 Homestead Road, Chelsfield, Kent, BR6 6HW
Neighbour Dispute Policy
From time to time, we are asked to assist in the resolution of disputes between neighbours. We have a longstanding policy that we cannot help in these situations; the reason being that we have no training, expertise, power nor resources enabling us to assist. Our usual suggestion is to seek legal advice, which we appreciate can be daunting.
Mediation may be a preferable alternative. Both parties need to agree and choose whether to be legally bound by the outcome. A mediator does not provide a judgement or final decision, but is there to work out a compromise and then follow up a few weeks later.
An audit by CEDR (see below) found that nearly three quarters of mediation cases are settled in one day with an 89% settlement rate. Procedures and cost vary, but these can be ascertained in advance and the process is much quicker and cheaper than going to court.
Some well known mediation bodies are:
- CEDR (Centre for Effective Dispute Resolution)
- UK Mediation
- BDMS (Boundary Dispute Mediation Service)
- Mediate Legal